Privacy Policy

What Information We Collect

We may collect and process the following information:

• Personal Data: Your name, email address, phone number, and any other information you provide when making enquiries or bookings.
• Usage Data: Information about how you use our site (e.g., pages visited, time spent on the site), collected via cookies or analytics tools.
• Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and gather anonymous data for analytics and marketing purposes.

How We Use Your Information

We may use your information to:

• Respond to enquiries or bookings
• Provide customer support
• Improve our website and services
• Send occasional marketing emails (if you opt-in)
• Analyse site usage to improve content and user experience

Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

• Consent: For marketing communications and cookies
• Contract: To respond to booking enquiries or provide services
• Legitimate Interests: To operate and improve our website and business

Sharing Your Data

We do not sell your data. We may share your data with trusted third-party service providers who help us operate our website or provide services, such as:

• Website hosting and analytics providers
• Email marketing platforms
• Payment processors for secure transactions
• Customer service platforms

Data Security

We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

Under UK GDPR, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Objection: Object to processing of your data
• Restriction: Limit how we process your data

Cookies

We use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

International Transfers

Your data is primarily processed within the UK and European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place.

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: